Dr. Arthur M. Langer is the Chairman and Founder of Workforce Opportunity Services. He is the Director of the Center For Technology Management and the Associate Chair of Faculty Affairs, Support, and Development and Academic Director of the Executive Master of Science in Technology Management at Columbia University. He serves on the faculty of the Department of Organization and Leadership at the Graduate School of Education (Teachers College). Dr. Langer is also an elected member of the Executive Committee of the Columbia University Faculty Senate. Dr. Langer is the author of Strategic IT: Best Practices for Managers and Executives (2013 with Lyle Yorks), Guide to Software Development: Designing and Managing the Life Cycle (2012), Information Technology and Organizational Learning (2011), Analysis and Design of Information Systems (2007), Applied Ecommerce (2002), and The Art of Analysis (1997) and has published numerous articles and papers relating to service learning for underserved populations, IT organizational integration, mentoring and staff development. Dr. Langer consults with corporations and universities on information technology, staff development, management transformation, and curriculum development around the globe.Prior to joining the full-time faculty at Columbia University, Dr. Langer was Executive Director of Computer Support Services at Coopers and Lybrand, General Manager and Partner of Software Plus, and President of Macco Software.